Shipping policy

At DeMarier, we take pride in crafting high-quality, made-to-order wallpapers that meet the unique preferences of each customer. Due to the personalized nature of our products, our shipping process is carefully designed to ensure that your custom wallpaper arrives in perfect condition, ready to transform your space.

Production Time

All wallpapers from DeMarier are made to order. Production times can vary depending on the size of the order and the current volume of orders already received. Typically, we aim to complete the production of your wallpaper within 2-3 weeks from the date of your order.

Shipping Time and Delivery

Standard Shipping: Once production is complete, our standard shipping time within North America is approximately 21 business days. We strive to meet these shipping times but do not guarantee them as production flows and courier performance can vary.
International Shipping: For orders outside of the United States, shipping times can vary significantly based on the destination and customs processing. Please allow up to 3-5 weeks for international delivery from the date of shipment.
Shipping Carriers: We partner with reputable carriers to ensure safe and efficient delivery of your order. The choice of carrier will depend on the size of your order and the shipping destination.
Shipping Costs

Shipping costs are calculated based on the size and weight of your order, as well as the shipping destination. All shipping costs will be clearly communicated at checkout before you finalize your order.

Customs, Duties, and Taxes

For international orders, DeMarier is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact Us

For any questions or concerns regarding your order or our shipping policy, please contact us at info@demarier.com.